RELEASE: Health Dept. Helpline now accepting text messages

FOR IMMEDIATE RELEASE

December 4, 2025

Health Department Helpline now accepting text messages

SANTA FE – People seeking help with medical questions or finding providers in New Mexico can now send text messages to the state Health Department Helpline.

“Text messaging means easier access to the Helpline when people need it,” said Madison Schaeffer , New Mexico Department of Health (NMDOH) Helpline director. “We’re excited to offer another option to New Mexicans seeking health care guidance.”

Residents can text questions to 66364 (NMDOH) in addition to calling the New Mexico Department of Health Helpline at 1-833-SWNURSE (1-833-796-8773) or using the chat feature on the NMDOH website. Questions will be answered during Helpline business hours, weekdays from 7 a.m. to 8 p.m. and weekends from 10 a.m. to 4 p.m. The Helpline is also open during state and federal holidays during the same business hours.

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NMDOH

David Morgan, Public Information Officer. | david.morgan@doh.nm.gov | (575) 649-0754

The New Mexico Department of Health (NMDOH) works to promote health and wellness, improve health outcomes, and deliver services to all New Mexicans. As New Mexico’s largest state agency, NMDOH offers public health services in all 33 counties and collaborates with 24 Native American Tribes, Pueblos and Nations.

New Mexico Department of Health | 1190 S St Francis Dr | Santa Fe, NM 87505 US

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